Our full address is 65a Duke Street, Chelmsford, CM1 1LW. We are above Haart estate agent just a 1 minute walk from Chelmsford train station. If you are using Google Maps or Apple Maps, just type in Escape Live Chelmsford and that will pinpoint our location.

There are many car parks around Chelmsford Town Centre. More information about parking in Chelmsford can be found at https://en.parkopedia.co.uk/parking/chelmsford/

Yes! Click on the Gift Vouchers tab and you can purchase online. We will automatically send you an email with a PDF of your voucher that will be valid for 12 months or you can send it directly to your friend or family member.

If you’re reading this then you’re in the right place. Please click on the BOOK NOW tab in the top right to view availability and book. You can also call us on 01245261169. Bookings for the same day will normally need to be made over the phone.

YES! We have various ways in which we deliver experiences for large groups, please call us on 01245 261169 to discuss.

If you escape, you join the elite group of escapees that have managed to beat the game designers at Escape Live and achieved full scale bragging rights! We’ll also ask you if it’s OK to take a celebratory picture at the end of the experience to share with you via our social media pages.

At the end of your experience your Games Master will offer you the opportunity to walk you through the escape. If you prefer to come back another time and beat the room then please let the Games Master know.

As long as your group size does not exceed the limit of the experience you booked then yes, no problem. You can pay for the extra person(s) when you arrive.

You can move / reschedule bookings you have made for a £15 fee, as long as you give 7 days prior notice. Please call us on 01245 261169 and we will arrange this for you. Once you have booked, we cannot refund you for cancelling or not showing up for your experience.

Please arrive 10-15 minutes before your booked timeslot. If you arrive at Chelmsford earlier there is plenty to keep you entertained, such as shopping, bars and restaurants. Arriving later than the booked timeslot may mean that we are not able to allow you to play so please leave plenty of time.

The experience itself is up to 1 hour long but please allow 1 hour 30 minutes from the time you arrive to when you leave.

Friends, family, corporate team building events, first dates, Stag and Hen events, nights out – anyone who would like to experience something different! Our rooms are fun for all ages but those under 10 may find some elements of the rooms a little difficult. Those under the age of 16 must be accompanied by an adult (16+). The adult must be a paying member of the group and the group size may not exceed the maximum number as advertised. Under no circumstances are children allowed to be alone in your booked experience.

No! Although some of our theming and advertising may look pretty scary to some there is nothing to be afraid of inside the games.

No! We do not have live actors in any of our experiences so you will only have your team members brains to rely upon.

No, strictly mental agility! All of our games are designed without any need for strength or brute force.

Although we have taken provisions to ensure we are suitable for all abilities, we are limited in certain aspects. The best thing to do is get in touch and we will let you know if it is suitable. Our games are all located on the first floor in our building and there is unfortunately no elevator or stair lift for wheelchairs.

Please let us know if you are running late – whilst we will make effort for you to play your game, it may be the case that we have another booking directly after yours. In such an instance your game length will be shortened by the amount of time you are late.